Introduction to Process Mapping
COURSE TYPE: BUSINESS SKILL TRAINING
Purpose: Upon completion of 21 weeks in-classroom training, the young adults (age 18-24) of this organization pursue internships with corporate partners. By providing a suite of online learning tools, the young adults are able to continue their learning outside of the classroom and acquire new skills that are related to their internship assignments.
Platform: Articulate Storyline 360
- Instructional design – created storyboard, wrote script, recorded voiceover, designed course content and visual elements
- Project management – created project plan and ensured that project was completed timely and within budget
Recorded voiceover as a way to explain what the basic process mapping symbols are and how to use them.
Used creative storytelling as a way to engage learners and teach the concept of why process mapping is an important activity for businesses to participate in.
Implemented multiple choice quizzes to assess learner knowledge and retention of content learned.