Introduction to Process Mapping

Course Type:  Business Skills Training

Purpose:  Upon completion of 21 weeks in-classroom training, the young adults (age 18-24) of this organization pursue internships with corporate partners.  By providing a suite of online learning tools, the young adults are able to continue their learning outside of the classroom and acquire new skills that are related to their internship assignments.

Platform:  Articulate Storyline 360

My Role:

  • Instructional design – created storyboard, wrote script, recorded voiceover, designed course content and visual elements

  • Project management – created project plan and ensured that project was completed timely and within budget

 
Process_Mapping_Symbols.jpg

Voiceover

Recorded voiceover as a way to explain what the basic process mapping symbols are and how to use them.

 
Process_Mapping_Storytelling.jpg

Storytelling

Used creative storytelling as a way to engage learners and teach the concept of why process mapping is an important activity for businesses to participate in.

 
Assessment_Completion.jpg

Quizzing Tools

Implemented multiple choice quizzes to assess learner knowledge and retention of content learned.